Please read these terms and conditions carefully before using the 8id platform. By registering and using our services, you agree to comply with all provisions stated herein.
Welcome to 8id — an online betting entertainment platform for Malaysian players. This Terms and Conditions document constitutes a legally binding agreement between you as the user and the 8id management. It governs how you use our website, mobile app, and all services offered by our platform.
We encourage you to read each section carefully. If you do not agree with any part of these terms, please discontinue use of the 8id platform. Continued use of the platform after reading these terms constitutes full acceptance of all stated conditions.
By accessing or using the 8id platform — whether via website, mobile app, or any other medium — you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions. This agreement is effective from the first date you access our platform.
These terms are to be read together with Privacy Policy and Responsible Gaming Policy of ours, each of which forms part of the overall agreement between you and 8id. These three documents together constitute the complete contractual framework governing the relationship between both parties.
8id reserves the right to amend these terms at any time. Amendments take effect immediately upon publication on the platform. You are responsible for reviewing these terms periodically to ensure you remain in compliance with the latest version.
To register and use 8id's services, you must meet all of the following eligibility requirements without exception:
8id reserves the right to request age and identity verification at any time through the KYC (Know Your Customer) process. Users are required to submit valid identification documents upon request to ensure compliance with eligibility requirements.
Each user is only permitted to hold one account only on the 8id platform. Multiple account registrations — whether using different names, phone numbers, email addresses, or banking details — are strictly prohibited and constitute a serious violation of these Terms and Conditions.
During registration, you are required to provide your full name as per your official identification document, an active and reachable phone number, a valid email address, and any other information required for identity verification and financial processing purposes.
You are fully responsible for keeping your password and account login details confidential. 8id will not be held liable for any losses resulting from unauthorised access caused by your negligence in protecting your account information. Please change your password regularly and enable two-factor authentication (2FA) for added security.
8id requires KYC verification for all users prior to their first withdrawal or when an account reaches certain transaction thresholds. Accepted documents include MyKad, a valid Malaysian passport, recent bank statements, and proof of residential address. This process is an industry standard implemented to protect your financial security.
8id accepts deposits via multiple local Malaysia payment methods including FPX bank transfer (Maybank, CIMB, Public Bank, RHB and others), Touch 'n Go eWallet, Boost and GrabPay digital wallets, as well as other online payment methods listed on the deposit page. Minimum deposit is RM 10 and processed automatically within minutes.
Withdrawals can only be made to a bank account or digital wallet that has been registered and verified in your own name. Transfers to third-party accounts are strictly prohibited. Every withdrawal request is subject to standard security checks before processing.
Account balances inactive for more than 12 consecutive months may be subject to an inactivity maintenance fee. 8id will send a notification to your registered email address before any fee is applied, giving users the opportunity to reactivate their account.
8id offers various bonuses and promotions to registered members from time to time. Each bonus is subject to specific terms and wagering requirements (rollover) as stated in the promotion terms for each offer.
For more information on current promotions offered by 8id, please visit the promotions section within the platform after logging in to your account.
All bets placed on the 8id platform are subject to the betting rules set for each game type and sport. 8id reserves the right to reject or void any bet suspected of involving market manipulation, inside information or any form of fraud.
Minimum and maximum betting limits are clearly displayed within each game's interface. These limits may vary by game type, market, and account level. 8id reserves the right to adjust betting limits for specific accounts based on wagering patterns deemed unusual.
The outcome of all bets is final once confirmed by the 8id system. In the event of a dispute regarding sports or game results, 8id will refer to official sources and system records to make a final determination. The decision of 8id management in such matters is final and binding.
8id platform users are prohibited from engaging in any of the following activities:
8id takes our responsibility to protect every user's personal data seriously. All information you provide to us is secured using 256-bit SSL encryption technology and stored on secure servers with restricted access.
The use of your personal data by 8id is subject to Privacy Policy of ours, which forms part of these Terms and Conditions. In summary, we collect and process your data for the following purposes:
8id will not sell, transfer, or disclose your personal data to third parties without your consent, except where required by law or court order.
The 8id platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly at all times, 8id does not guarantee that the service will always be free from technical disruptions, errors or unexpected downtime.
8id is not liable for any loss or damage arising from:
In any circumstances, the maximum liability of 8id to any user shall not exceed the net deposit amount made by that user in the 30 days preceding the relevant claim.
You may close your 8id account at any time by contacting our support team via live chat. Before closure is processed, all valid account balances will be returned to you via your registered payment method, subject to fulfilment of any applicable bonus rollover requirements.
8id reserves the right to suspend, freeze, or close any account without prior notice if there is sufficient reason to believe that a breach of these Terms and Conditions, fraudulent activity, money laundering, or other security threats to the platform has occurred.
Users who feel they need a break from wagering may apply for self-exclusion for a specified period or permanently. More information on this option is available on the Responsible Gaming.
8id reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on the platform or on the date stated in the amendment notice.
We will endeavour to notify users of material amendments via in-platform notifications or email to your registered address. However, the responsibility to review and understand the latest terms rests with you as the user.
Continued use of the 8id platform after any amendment comes into effect constitutes your acceptance of the revised terms. If you do not agree with the changes made, you must stop using the platform and close your account.
If you have any questions, concerns or feedback regarding these Terms and Conditions, the 8id team is always ready to assist you through the following channels:
Our team operates in Malay and English, 24 hours a day, 7 days a week including public holidays. We aim to respond within 15 minutes for live chat inquiries.
Our Terms and Conditions are more than a legal document — they are our commitment to every Malaysian player who trusts the 8id platform.
All funds held in your 8id account are kept separate from the company's operating funds. Your money is secure and can be withdrawn at any time in accordance with the stipulated conditions, without unreasonable restriction.
We do not hide important conditions in fine print. Every rule, limit, and requirement is stated clearly so you know exactly what to expect from 8id and what we expect from you.
Our KYC process is more than a formality — it is a protective shield that prevents irresponsible parties from misusing the platform, safeguarding the security of the entire 8id player community.
Our Terms are updated periodically to reflect changes in legislation, industry standards, and user needs. We always notify users of important amendments so you never miss the latest updates.
Should any dispute arise regarding the terms or a transaction, the 8id support team is ready to resolve it fairly and promptly. We believe in equitable outcomes for all parties involved.
Our Terms actively support a responsible gaming culture by providing self-exclusion tools, deposit limits, and cool-off options. Your safety is our top priority above all else.
Now that you are familiar with 8id's Terms and Conditions, join over 500,000 Malaysian players who already trust our platform. Register today and enjoy a safe and exciting betting experience.